Our Leaders.

Rich likes to say that he got his education at the school he’s still attending: “indus university.” After joining indus fresh out of high school, he took on many different roles and responsibilities while working his way up to the level of President. For his success, he credits the beliefs that hard work and the desire to do the best job possible are more important than anything.

On a day-to-day basis, Rich is responsible for making sure doing well on one job leads to another; this requires working closely with both clients and indus employees to ensure everyone’s expectations have been met. He uses his experiences at “indus university” to help educate the indus team and bring continued success to each job.

For Biffy, this is literally a family business. Indus was started by her grandfather and his sons, and while gathering five decades of experience, she’s grown into a leadership role of her own. With a graduate degree in accounting from Bentley University and as a member of the Construction Financial Management Association, she makes sure that every project has the right budget and holds to it.

Even though she’s in charge of the finances, Biffy knows that people come first – whether clients or co-workers. She’s spent a good part of her life leading and supporting teams who maintain the region’s roads and bridges, for the benefit of the people who drive them every day.

With a Master’s degree in accountancy from Bentley College and over 30 years of experience working with and implementing construction software, April has a great handle on the technology at indus. As a member of the Northeast Chapter of the Construction Financial Management Association, April keeps current with financial trends in the construction industry. When it comes to construction, her family ties run deep – as a young girl she remembers driving around with her dad as he checked out potential projects on the weekends.

Although April’s focus is on IT and financial matters, she is also a big believer in people. To her, the best part about working at indus is working in an environment where everyone has a voice.

Dave has spent his whole life in the garage ... fixing, building and fabricating. After four years at an automotive vocational high school and four years as a diesel mechanic in the Navy, he’s spent the past 3+ decades researching, designing and building custom pavement and bridge preservation equipment for indus.

Because indus has always valued his ability to think outside of the box, he’s been able to develop and maintain a distinct fleet of custom-designed trucks that perform (and look) better than most standard models. Dave credits putting people first as the reason that he and his industry-renowned fleet can consistently deliver superior results.

After completing a semester co-op program with indus, Paul knew that he would like to continue his career with indus once he graduated from Wentworth Institute of Technology with a Bachelor’s degree in construction management. After earning his diploma, he came back with new experiences that he applied to his roles as general laborer, foreman and his current position of superintendent.

When some people see road construction, they see dirty environments and loud noises. But after years of making roads and bridges safer and more comfortable, Paul thinks nothing is more satisfying than when someone appreciates a job well done. When he’s managing a project, Paul puts people first. He knows this attitude is what makes indus stand out.

While earning a Master’s degree in business management at Suffolk University, Jessica joined the indus team to help improve operations while continuing to put people first. Jessica’s dedication to indus and strong work ethic are strong motivators for those around her to work as a team to get the job done right.

Jessica believes that treating every employee, client and vendor like family makes for good business. Even when the work is hard, that’s the best way to make sure everyone’s needs are heard and addressed. Helping people goes both ways.

A passion is evoked every time Dave drives. Whether he feels a sense of pride or realization of the progress that still needs to happen, it’s easy to see the impact that roads have on everyone’s life.

Dave received his Master's degree in business administration from Bentley University and knows that good businesses are built on the foundation of the people served. He’s a major part of setting and maintaining the people-first attitude that helps make indus unique.

Although she joined indus as part-time summer help after graduating from the University of New Hampshire, she didn’t stay there long. On her first day as a full-time employee, she jumped at an Accounts Payable opportunity. She’s loved the role ever since. (It helps that she also loves working with numbers.)

But Kristie does much more than pay the bills. She knows the ins and outs of the business and sees each process through from start to finish. She uses this knowledge (and her Bachelor’s degree in psychology) every day in her role as indus’s office manager. She has a deep understanding of the big picture and is excited for indus’s continued growth and success.

Art received his Bachelor’s degree in civil engineering from the University of Connecticut. This technical background has helped Art understand how to best help pavement managers design and implement pavement management plans that are both technically and financially sound.

Art spent over ten years as a Public Works Director in CT & MA. This experience helped him understand how best to assist agencies in utilizing their available funding to best increase the overall condition of their entire paved network. Art has also learned how to provide and maintain a professional relationship to provide the most beneficial client experience.

With a master's degree in business administration from Fitchburg State University and nearly 10 years of experience working in the utility and municipal world, Melissa has a unique understanding and appreciation for the hard work indus crews perform daily. Certified in Human Resources Management, Melissa’s focus is to nurture a positive working environment and guide each indus family member towards success.

Melissa has a passion for people that echos the indus people-first philosophy and believes we often forget that in human resources, we are exactly that, a resource for humans.

For John, leading a team is about the work itself. After 25 years of leadership from military search and rescue to environmental work and construction, John understands what it takes to help a group succeed.

When it comes to roadways, John knows that every member of the driving public deserves safe new road surfaces, and the feeling of security that comes with driving over smooth pavement. That’s why, above all else, John joined the team at indus because professionalism and superior results drive everything he does.

With over 18 years in the pavement preservation and paving industry, Matt Teto joins the indus team as the company’s first Quality Control Manager. Teto is a licensed Professional Engineer (P.E.) and a graduate of Worcester Polytechnic Institute (WPI). Since graduating from WPI, his career has been devoted to improving area roadways, performing a wide variety of research, design, testing and quality control oversight activities. He has served on the board of directors of the NorthEast Transportation Training and Certification Program (NETTCP) since 2015 and is a member of the NETTCP Quality Assurance Technologist Committee.

Teto’s primary responsibility is working with indus’ field supervisors, suppliers and other project stakeholders to deliver the highest quality workmanship possible. Teto exemplifies indus’ value of providing superior work and sets the expectation that we do our best on every job, for every customer, every single day. What he loves most about indus is the daily opportunity to make a positive impact on the lives of everyone who drives our community’s roads.